How can we help?

Frequently Asked Questions

Quick answers to the most common questions.

About AccountShop

Who we are and how the marketplace works.

Browse the Marketplace

Find accounts, items, top-ups, coins, and services.

Buyer Protection & Escrow

How your payment is held safe until delivery.

Dispute Policy

What to do if an order goes wrong, and how we resolve it.

Refund Policy

When and how refunds are issued.

Sell on AccountShop

Apply to become a verified seller and list items.

Seller Rules

Standards every seller agrees to follow.

Prohibited Listings

What cannot be sold on the marketplace.

Terms of Service

The rules of using AccountShop.

Privacy Policy

How we handle and protect your data.

Cookie Policy

How cookies are used on the site.

Acceptable Use & DMCA

Acceptable use and copyright takedowns.